BeagleBoard.org products and open hardware designs are supported via the on-line community resources. We are very confident in our community's ability to provide useful answers in a timely manner. If you don't get a productive response within 24 hours, please escalate issues to Jason Kridner (contact info available on the About Page). In case it is needed, Jason will help escalate issues to suppliers, manufacturers or others. Be sure to provide a link to your questions on the community forums as answers will be provided there.
Please execute the board diagnostics, review the hardware documentation, and consult the mailing list and IRC channel for support. BeagleBoard.org is a "community" project with support only given to those who are willing to discussing their issues openly for the benefit of the entire community.
Best to be prepared with good diagnostic information to aide with support.
- Example run of 'version.sh' script needed for support requests
- Beagle Tester source
- Beagle Tester image releases
Consulting and other resources
Need timely response or contract resources because you are building a product?
Repairs and replacements only provided on unmodified boards purchased via an authorized distributor within the first 90 days. All repaired board will have their flash reset to factory contents. For repairs and replacements, please contact 'support' at BeagleBoard.org using the RMA form: